SELKIE BOTANICA WHOLESALE ORDERS
Terms and Conditions
With over a decade of experience personally studying traditional therapies for holistic womyn’s health, Selkie Botanica and founder Elizabeth Gross are proud to announce the launch of our wholesale line! We are honored to serve our greater community of womyn who are ready to deepen their self care practice in a radical way.
Our handcrafted, artisanal inventory is indeed one-of-a-kind: everything handmade, rife with ancestral wisdom for modern living. We handcraft all of our blends and products on or around the full moon, and our packaging is recyclable and/or compostable. We are passionate about authentic alignment and reverence for the natural world as we create our product.
We can source for any apothecary or center, whether it be a acupuncture clinic, midwifery or doula center, apothecary store, yoga studio or retreat center.
If you see something on our site that we no longer have in stock, one-of-a-kind or not, don't be too disappointed- We're happy to provide a similar item in the near future. Or, if you don't see something you're looking for on our site, send us your request and we will take it into consideration for future production.
SPECIAL SUMMER PROMO: If your order is placed through September 21st, 2018, Receive 10% off your total order!
** Please note that the prices reflected on our site are for retail.
Wholesale pricing is 50% off the listed prices. **
Our current wholesale product offerings are the following:
Yoni Steaming Blends Include each of the below blends in 1 oz and 3 oz sizes:
Handcrafted Yoni Steaming Stools.
In order to get our clients set up with a wholesale account, we require you to have a storefront (whether brick and mortar or online) and provide us with a valid copy of your Resale Certificate, billing and shipping addresses, email, phone number and website. Orders will not be processed until all of this information is made available. When placing your order, please notify us immediately with any changes to your account information.
OPENING AND RE-ORDER MINIMUM
Wholesale orders including 1 oz or 3 oz Yoni Steaming Herbal Infusion bags have a $150 opening order and $100 re-order minimum.
Case Packs Include:
1 oz blends: 4 bags in each case
3 oz blends: 3 bags in each case
Opening order minimums may include:
1 bag of each blend at 3 oz sizes and 2 bags of each blend at 1 oz size
$150 total purchase
Opening minimum orders are as stated, a full collection package, so our product presents fully and tells its whole story in your store, as each blend reflects a different phase in a womyn’s cycle she may engage with while steaming.
Wholesale orders must be paid in full ahead of your order being shipped.
ANY ORDER CANCELLATIONS OR ORDER ADJUSTMENTS MUST BE MADE IN WRITING VIA EMAIL TO: firstname.lastname@example.org
We ship all wholesale orders from Accord, NY, about 2 hours north of NYC. Shipping rates are calculated based on transit distance from Accord, NY to your location and product weight/volume.
Other shipping factors that may require additional charges are the responsibility of the customer and will be prepaid upon delivery.
Please note: We do not normally ship wholesale orders to residential addresses. We only make exceptions for those whose business is located in their home.
SELKIE BOTANICA WILL NOT BE LIABLE FOR ANY OF THESE ADDITIONAL CHARGES.
Unauthorized refusals of shipments will result in payment of all shipping charges and a 20% restocking fee. Any additional charges applied by the delivering carrier for residential deliveries, inside delivery, lift gate or other accessorial charges will be the responsibility of the buyer. Selkie Botanica maintains the right to send secondary invoices for charges determined by the delivering carrier at the time of delivery.
On occasion, we offer free shipping on orders. In all cases, free shipping applies only to items currently in stock and does not apply to sale items. Furthermore, free shipping offers do not apply to special delivery situations such as delivery appointments, inside deliveries, international deliveries, lift gate required, etc.
If you have your own account with a carrier, please provide us this information at the time of ordering and we will book with your designated carrier.
Selkie Botanica does not offer drop shipping services.
All orders are shipped on Wednesdays. Average lead time to receive an order is anywhere between 1-4 weeks, but we can often ship the Wednesday of the same week the order is placed if those items are in stock. Please note based on our inventory that your order may be packed and shipping the Wednesday following the full moon of the month you have placed your order, as that is when we create our product. We are a small batch company dedicated to aligning our creative force with the creative energy of the full moon, so your product is as charged as possible with elemental alignment and the attunement of our staff crafting your product. If you require a specific delivery date, please notify us at the time your order is placed and provide us with a start ship date and cancel date. If an order is unable to be sent within the provided shipping window, we will contact you for approval before proceeding.
This can vary greatly as our inventory is constantly turning over. Please feel free to contact us if you would like to request an ETA for your order, and we will do our best to provide you with the most accurate estimation based on current information. Selkie Botanica will contact a customer for order processing approval if the lead time has exceeded 30 days from the day the order was placed.
We do not extend terms. Orders will not be charged until the day before the order ships & cannot be packed or processed without payment information. Please email the Credit Card Authorization Form with your payment information (see our Forms & Resources page). We accept all major credit cards including Amex. You may also send a check payable to Elizabeth Gross, or Venmo Elizabeth Gross (@Dharmawake).
Please call or email for a freight quote so that you can include the cost of shipping with your payment, or you may also provide a credit card for the shipping portion.
Please note: There is a $25.00 fee for returned checks.
Selkie Botanica will contact a customer up to three times to collect payment information so that the order can be processed (via phone and/or email). The fourth and final contact will notify the customer that their order will be automatically closed within 48 hours unless Selkie Botanica is contacted with payment information. If the order is closed, the goods will be released and a new order must be placed.
All backorders will ship unless cancelled by the customer. Backorders must be cancelled in writing via e-mail to email@example.com. Selkie Botanica will combine items from existing open orders when shipping unless instructed otherwise.
In the event that an item arrives damaged, please send us detailed photos of the item, the area damaged, the interior packing materials and exterior of the box to firstname.lastname@example.org to be eligible for a refund or credit.
Claims must be received within 72 hours of receiving your shipment. CLAIMS NOT REPORTED WITHIN THIS TIME FRAME WILL NOT BE ACCEPTED. Unfortunately we cannot offer any exceptions to this due to the shipping carriers’ requirements.
Items returned and deemed to have no damage or defect will incur a 20% restocking fee per item along with shipping costs to and from your company's address.
All original boxes and packing material must be retained to have your damage claim processed. Selkie Botanica must authorize all returns, adjustments, deductions or chargebacks. We will contact you within 3 business days once your damage claim form has been submitted.
The Nature of our One-of-a-Kind Items
Please note that no two Yoni Steaming Stools or Herbal Blends will be the same. Handcrafted with skillful hands and careful attention, each item has inherently unique qualities in texture, size, color and finish for stools, as well as harvest for herbal blends, that which we believe lends each item its true character and story. We cannot guarantee exact replication of handmade goods from one item to another, and so these variations will not be regarded as ‘defective.'
We thoroughly inspect all of our items before delivery and will notify you of any excessive differences from the product featured on our site.
We do not accept returns for undamaged goods. All returns for damaged goods must be authorized by Selkie Botanica. Any items returned without approval will either be refused, or you will be responsible for all shipping charges in both directions plus a 20% restocking fee.
All custom-made items are ineligible for return.
Returned items must be received completely unassembled and unused, in their original condition and packaging, complete with all materials. Refunds will be issued once we have received the item and it has been determined to be in like-new condition. In the event an item is returned in a condition where it cannot be resold, you will be charged full wholesale value of the merchandise.
Thank you for shopping Selkie Botanica!